Refund Policy

1. General Policy
At The Fortune Decor, we strive to ensure our clients are satisfied with our services. However, due to the nature of interior design projects, our refund policy is structured to address specific circumstances.

2. Deposits
All deposits are non-refundable. The deposit secures your project and allows us to allocate resources accordingly.

3. Cancellation Policy
If you wish to cancel your project, please notify us in writing. Cancellations made prior to the start of work may result in a partial refund of any payments made, minus the non-refundable deposit and any incurred costs.

4. Dissatisfaction with Services
If you are dissatisfied with our services, please contact us within 7 days of project completion. We will work with you to address your concerns. Depending on the situation, we may offer revisions or other solutions rather than a refund.

5. Refund Process
If a refund is deemed appropriate, we will process it within 7 days after the decision. Refunds will be issued to the original payment method used for the transaction.

6. Exceptions
Please note that refunds will not be granted for changes in personal preference or changes made after project completion.

7. Contact Information
For any questions regarding our refund policy or to initiate a cancellation, please contact us at  [email protected]